Frequently Asked Questions

Mon Cheri Bridals does not sell directly to the public. Our collections can only be purchased from an authorized Mon Cheri retailer.

This is a common dilemma for many Mon Cheri customers. Mon Cheri is not associated with any Internet selling services and only distributes through authorized retailers. Therefore, if you choose to buy Mon Cheri product that is advertised on the Internet, there is a strong possibility that you may not receive an authentic Mon Cheri dress. For example, the dress could be a copy that does not possess the same exceptional quality, craftsmanship and style that an authentic Mon Cheri dress encompasses. If a problem should arise with a gown bought on the Internet, Mon Cheri Bridals, LLC will not stand behind it. If purchased on the Internet, Mon Cheri will not make alterations, corrections or changes to your dress. You will also not be able to make any returns on a dress bought on the Internet. It is highly suggested that in order to ensure that you receive an authentic quality Mon Cheri dress, you should only buy Mon Cheri products from an authorized retailer. All Mon Cheri retailers proudly stand behind their merchandise and will make certain that you are fully satisfied with the purchase you make.

Mon Cheri Bridals designs and manufactures a complete collection of bridal gowns, flower girl dresses, mother of the bride dresses and social occasion dresses. However, we do not sell directly to the public. Our collections can only be purchased from an authorized Mon Cheri retailer. As a result, an approximate price for a Mon Cheri gown or dress cannot be provided. Since Mon Cheri distributes internationally, pricing structures vary throughout the countries and areas in which our collections are sold. It is suggested that you contact an authorized Mon Cheri retailer in your area for exact pricing information.

Unfortunately, Mon Cheri does not release swatches to anyone other than authorized retailers. You may however request a swatch from the store you made your purchase from. If a swatch is not readily available, the store may request one from our customer service department. After the swatch has been received by the store, it will then be forwarded to you.


To find stores near you that carry Mon Cheri products, please visit our “Where to Buy” page and search by ZIP code, distance and collection. Or, if you’d prefer, please visit the “Where to Buy” page on each collection’s website.


Since each store that carries Mon Cheri product is owned and operated independently from Mon Cheri Bridals, LLC, each has its own individual return policy and procedure. Although Mon Cheri Bridals has no authority over these policies and procedures, it is suggested that the store contact our customer service department for assistance with your return.